What Our Customers Say…

Millbrook Industries Ltd:




"We have been pleased with Assistive Partner's UNIQUS® solution and with the developments which have been added through our several years of using it. I believe that this software and the way we use it to benefit our customers gives Millbrook a significant competitive advantage in our healthcare contracts market"

- Mark Croll (Chief Executive)


Note: Millbrook Healthcare use UNIQUS® to manage their healthcare contracting operations which supply full home healthcare equipment ordering, delivery, maintenance, collection and recycling facilities to more than 10 English Community Equipment Services (combined NHS & Social Services) Millbrook also manage logistics for 8 NHS Wheelchair Services.



Portsmouth NHS & Social Services iCES (integrated Community Equipment Service):



"Portsmouth Community Equipment Service recently moved to the UNIQUS® stock management system. This new system has increased our capacity to deal with requests by shortening the time taken in the processing of requests. The automated 'allocation' and 'picking' as well as full route management has improved the efficiency of the service allowing us to take on new contracts with no increase in staffing."


"From a management perspective I am able to see live data indicating where deliveries are likely to breach our contract, before it happens. The prescribers like the user friendly interface which is very intuitive and requires very little training for users to access the system. "

- Richard Jarczyk (Service Manager)


Note: Portsmouth's iCES team cover a population of over 200,000. Their prescribers have used competitor's online ordering previously and have commented on the improvement UNIQUS® brings. Use has now been extended to several other services in this and adjacent NHS Trusts.


Rosscare Ltd:



"We selected UNIQUS® from Assistive Partner following a thorough review of available IT solutions. UNIQUS® offered by far the best solution both in terms of the systems immediate functionality, but also through the willingness of Assistive Partner to look to continually develop their systems for the real benefit of all concerned. It was important that the organisation shared the same strategic goals as ourselves."

-Michael Turner (Chief Executive)


Note: Rosscare use UNIQUS® to manage their community equipment contracting operations which supply full home healthcare equipment ordering, delivery, maintenance, collection and recycling facilities to 3 English Community Equipment Services (combined NHS & Social Services). Rosscare also manage logistics for 14 NHS Wheelchair Services.


Merton Borough Council:



"I am normally very sceptical about wizzy IT systems but the back office solution we have put in for TCES has worked well from day one"

-Simon Williams (Director of service Community Housing Merton Borough Council)

 

Croydon Care Solutions:

"The London JIP, ADASS, Dept of Health and London Borough of Croydon together with its trading company, Croydon Care Solutions have been working in partnership to develop an Integrated Procurement Hub (IPH) for Community Equipment. This was the core recommendation of a London Region Business Case and Options appraisal commissioned by London ADASS and DH. The vision is to stimulate more competition and grow greater capacity to meet the changing community equipment needs of users and services across London and further afield.

Assistive Partner have been a key factor in the successful establishment of the IPH and are playing a critical role in the on-going development. They have provided a couple of cloud based, hosted solutions that are central to the success of the IPH. The solutions include UNIQUS®, a partner / client ordering, Warehouse, Logistics and Stock Management system and a ground breaking solution, Ofus2 which was adapted and implemented at very short notice to provide a Dynamic Purchasing System (CEDPS) to host the new IPH Equipment Procurement service.

The new systems have greatly increased the back office capacity and productivity of the IPH, released major efficiencies for partners through on-line, automated ordering and control and contributed to realising quite significant cash savings within the Community Equipment Services of the partners of 25%+.

The CEDPS 'framework' development is transforming the Community equipment Service in London. It is unique in that it has been designed and developed to make it scalable and transferable to ensure that all Social Care and Health partners across England can access and realise the same benefits as the IPH partners in London."

-Danny Docherty (Department of Health)


Note: Croydon use UNIQUS® to manage their community equipment contracting operations which supply full home healthcare equipment ordering, delivery, maintenance, collection and recycling facilities to 3 London Borough Community Equipment Services ( combined NHS & Social Services). They have also used our development team to integrate several proprietary systems creating seamless end to end solutions.